{"id":32917,"date":"2025-01-28T11:32:13","date_gmt":"2025-01-28T05:02:13","guid":{"rendered":"https:\/\/www.mobmyanmar.com\/?post_type=jobpost&p=32917"},"modified":"2025-01-28T11:32:13","modified_gmt":"2025-01-28T05:02:13","slug":"customer-service-officer","status":"publish","type":"jobpost","link":"https:\/\/www.mobmyanmar.com\/?jobpost=customer-service-officer","title":{"rendered":"Customer Service Officer"},"content":{"rendered":"

Number of Positions :<\/span> <\/span><\/strong>Male\/Female – (6) Posts
\nJob Category : <\/span><\/strong>MOB Branches in Magway, Taunggyi, Pyay, Taungoo, Mawlamyine, and Pathein
\nWorking Hour :<\/strong> 09:00 AM to 05:00 PM
\nOff Day :<\/strong> Saturday & Sunday<\/p>\n

\n

JOB DESCRIPTION<\/h3>\n
    \n
  • \n
    To implement strategies for achieving branch targets such as Deposit, Insurance, Cards, Loan and\u00a0others.<\/div>\n<\/li>\n
  • \n
    To develop and implement customer service standards and policies to ensure consistent service\u00a0quality.<\/div>\n<\/li>\n
  • \n
    To carry out the sales plan, report to branch in-charge, and promote products to clients to meet\u00a0sales targets.<\/div>\n<\/li>\n
  • \n
    To prepare daily, weekly, monthly marketing reports and submit to Branch Manager.<\/div>\n<\/li>\n
  • \n
    To Identify potential new customer while sustaining and strengthening relationships with existing\u00a0customers.<\/div>\n<\/li>\n
  • \n
    To handle customer complaints promptly and effectively and maintain customer satisfaction.<\/div>\n<\/li>\n
  • \n
    To arrange meeting with potential clients to recommend appropriate bank products or services.<\/div>\n<\/li>\n
  • \n
    To be initiative and innovative to find new customers and to extend branch network.<\/div>\n<\/li>\n
  • \n
    To provide assistance and support to the Branch Manager and 2 IC (operation) in carrying out their responsibilities when required.<\/div>\n<\/li>\n<\/ul>\n

    JOB REQUIREMENTS<\/h3>\n
      \n
    • \n
      \u1019\u103c\u1014\u103a\u1019\u102c\u1021\u101b\u103e\u1031\u1037\u1010\u102d\u102f\u1004\u103a\u1038\u1018\u100f\u103a \u1018\u100f\u103a\u1001\u103d\u1032\u1019\u103b\u102c\u1038\u1010\u103d\u1004\u103a \u1010\u102c\u101d\u1014\u103a\u1011\u1019\u103a\u1038\u1006\u1031\u102c\u1004\u103a\u1014\u1031\u101e\u1030\u1019\u103b\u102c\u1038 \u101c\u103b\u103e\u1031\u102c\u1000\u103a\u1011\u102c\u1038\u1014\u102d\u102f\u1004\u103a\u101e\u100a\u103a\u104b<\/div>\n<\/li>\n
    • \n
      \u1010\u1000\u1039\u1000\u101e\u102d\u102f\u101c\u103a\u1019\u103e \u1018\u103d\u1032\u1037\u1010\u1005\u103a\u1001\u102f\u1001\u102f\u101b\u101b\u103e\u102d\u1011\u102c\u1038\u101e\u1030\u1016\u103c\u1005\u103a\u101b\u1015\u102b\u1019\u100a\u103a\u104b<\/div>\n<\/li>\n
    • \n
      Sales and marketing \u1021\u1015\u102d\u102f\u1004\u103a\u1038\u1021\u102c\u1038 \u1005\u102d\u1010\u103a\u101d\u1004\u103a\u1005\u102c\u1038\u101e\u1030\u1016\u103c\u1005\u103a\u101b\u1019\u100a\u103a\u104b<\/div>\n<\/li>\n
    • \n
      (\u1019\u1000\u103d\u1031\u1038\u104a \u1010\u1031\u102c\u1004\u103a\u1000\u103c\u102e\u1038\u104a \u1015\u103c\u100a\u103a\u104a \u1010\u1031\u102c\u1004\u103a\u1004\u1030\u104a \u1019\u1031\u102c\u103a\u101c\u1019\u103c\u102d\u102f\u1004\u103a\u104a \u1015\u102f\u101e\u102d\u1019\u103a) \u1012\u1031\u101e\u1010\u103d\u1004\u103a\u1038\u101b\u103e\u102d \u1018\u100f\u103a\u1001\u103d\u1032\u1019\u103b\u102c\u1038\u1019\u103e \u101c\u103b\u103e\u1031\u102c\u1000\u103a\u1011\u102c\u1038\u101e\u1030 \u101d\u1014\u103a\u1011\u1019\u103a\u1038\u1019\u103b\u102c\u1038\u1021\u102c\u1038\u00a0\u1026\u1038\u1005\u102c\u1038\u1015\u1031\u1038\u101b\u103d\u1031\u1038\u1001\u103b\u101a\u103a\u1019\u100a\u103a \u1016\u103c\u1005\u103a\u1015\u102b\u101e\u100a\u103a\u104b<\/div>\n<\/li>\n
    • \n
      \u1019\u103c\u1014\u103a\u1019\u102c\u1021\u101b\u103e\u1031\u1037\u1010\u102d\u102f\u1004\u103a\u1038\u1018\u100f\u103a \u1018\u100f\u103a\u1001\u103d\u1032\u1019\u103b\u102c\u1038\u1010\u103d\u1004\u103a \u101e\u103d\u102c\u1038\u101b\u1031\u102c\u1000\u103a\u1010\u102c\u101d\u1014\u103a\u1011\u1019\u103a\u1038\u1006\u1031\u102c\u1004\u103a\u1014\u102d\u102f\u1004\u103a\u101e\u1030\u1016\u103c\u1005\u103a\u101b\u1019\u100a\u103a\u104b<\/div>\n<\/li>\n
    • \n
      \u101e\u1000\u103a\u1006\u102d\u102f\u1004\u103a\u101b\u102c \u100c\u102c\u1014\/\u1018\u100f\u103a\u1001\u103d\u1032 \u1010\u102c\u101d\u1014\u103a\u1001\u1036\u104f \u1011\u1031\u102c\u1000\u103a\u1001\u1036\u1001\u103b\u1000\u103a \u1010\u1004\u103a\u1015\u103c\u1014\u102d\u102f\u1004\u103a\u101b\u1019\u100a\u103a\u104b<\/div>\n<\/li>\n
    • \n
      \u1005\u1000\u102c\u1038\u1021\u1015\u103c\u1031\u102c\u1021\u1006\u102d\u102f \u1015\u103c\u1031\u1015\u103c\u1005\u103a\u101b\u1019\u100a\u103a\u104b<\/div>\n<\/li>\n
    • \n
      \u1021\u101e\u1004\u103a\u1038\u1021\u1016\u103d\u1032\u1037\u1014\u103e\u1004\u1037\u103a \u1015\u1030\u1038\u1015\u1031\u102b\u1004\u103a\u1038\u1006\u1031\u102c\u1004\u103a\u101b\u103d\u1000\u103a\u1014\u102d\u102f\u1004\u103a\u101e\u1030\u1016\u103c\u1005\u103a\u101b\u1015\u102b\u1019\u100a\u103a\u104b<\/div>\n<\/li>\n
    • \n
      \u1018\u100f\u103a\u104f\u1021\u1000\u103b\u102d\u102f\u1038\u1000\u102d\u102f \u101b\u103e\u1031\u1038\u101b\u103e\u102f\u1006\u1031\u102c\u1004\u103a\u101b\u103d\u1000\u103a\u1014\u102d\u102f\u1004\u103a\u101e\u1030 \u1016\u103c\u1005\u103a\u101b\u1015\u102b\u1019\u100a\u103a\u104b<\/div>\n<\/li>\n<\/ul>\n
      \n

      Interested candidate, please send an updated CVs by email to career@mobmyanmar.com<\/strong> (or) in person at the Relevant Bank Branches<\/strong>. Only shortlisted candidates will be contacted. Thank you for your application. For more information, please contact to 01-8246594 (Extension: 1000)<\/strong> during office hour.<\/p>\n

       <\/p>\n

      \n

       <\/p>\n","protected":false},"excerpt":{"rendered":"

      Number of Positions : Male\/Female – (6) Posts Job Category : MOB Branches in Magway, Taunggyi, Pyay, Taungoo, Mawlamyine, and Pathein Working Hour : 09:00 AM to 05:00 PM Off Day : Saturday & Sunday JOB DESCRIPTION To implement strategies for achieving branch targets such as Deposit, Insurance, Cards, Loan and\u00a0others. 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